FAQ
When do I receive my download?
Right away. As soon as your purchase is complete, you’ll get an email with your download link. If it doesn’t show up within a few minutes, check your spam or promotions folder. Still nothing? Reach out and we will get you settled.
How can I view it?
However it suits you best. You can read it straight from your phone, tablet, or computer, or print it out and curl up with a pen and a cup of tea. It’s designed to support you, however you like to process.
What file format is it in?
It’s a PDF. Simple, accessible, and easy to read or print from just about any device.
Who wrote the content?
Everything was written by True North Wellness Co. founder, Alison Ruks. who despite an incurable disease diagnosis, fully healed outside the conventional system. To learn more about Alison, visit our About page.
Where will I find the link to download?
You’ll receive both a pop up immediately after purchase, and an email shortly after purchase. The link will be inside, just one click and it’s yours. (Can’t find it? Send us a quick note, but check your spam and promotional folders first, just in case).
Can I share it with a friend?
We kindly ask that you don’t share the file directly, unless someone you love is experiencing financial strain. If this guide resonates with you, we’d be so grateful if you encouraged your friend to purchase their own copy. Each purchase helps sustain our small business and allows us to keep creating resources, services, and offerings to support others on their healing path.
Is it available in hard copy?
Not yet, but we’re working on it! For now, you’re welcome to print the digital version at home or your favourite print shop. Stay tuned for updates.